Privacy notice
Last updated 22 October 2026.
This notice explains how Your Build AI handles personal information collected through yourbuild.ai, including our website chat and enquiry form. We aim to handle personal information in line with the Australian Privacy Principles.
What we collect
- The messages you send in our website chat and our replies.
- Details you choose to give us in the chat or the enquiry form: your name, email, phone number, company, website, team size and what you would like help with.
- A short summary of the conversation, written automatically, so our team understands your business before replying.
- Basic technical information, such as your IP address, used only to limit how many messages can be sent each day and to keep the site secure.
Please do not share payment details, passwords, health information or other sensitive information in the chat or form.
Why we collect it
- To answer your questions and reply to your enquiry.
- To understand your business before we speak with you, so you do not have to repeat yourself.
- To improve how our website chat answers questions.
- To protect the site from spam and misuse.
We only contact you if you give us your name and email and ask us to follow up, in the chat or the enquiry form. We do not add you to a mailing list without asking.
Our website chat
Replies in the chat are automated and written by AI, using information about our services. A person from our team reviews enquiries and follows up. You can use the chat without giving us any contact details.
Who we share it with
We do not sell your information. We use a small number of service providers to run the site:
- Cloudflare hosts the website and stores chat and enquiry records.
- OpenRouter, and the AI model providers it connects to, generate chat replies and summaries from your messages.
- Google Fonts supplies the typefaces on the site, so your browser connects to Google when pages load.
These providers may store or process information outside Australia, including in the United States. Enquiry details are also emailed to our team.
How long we keep it
- Chats where you did not leave contact details: deleted automatically after 90 days.
- Enquiries and chats where you left your details: deleted automatically 24 months after our last contact with you, unless you become a client.
- Daily message counters linked to your IP address: replaced each day.
You can ask us to delete your information sooner at any time.
Cookies and browser storage
We do not use advertising or tracking cookies. The chat keeps a temporary id in your browser for the current tab only, so your conversation stays together. It is cleared when you close the tab.
Security
Access to chat and enquiry records is limited to our team and protected by a private access key. No system is completely secure, so we keep only what we need.
Access, correction and deletion
To see, correct or delete the information we hold about you, email dave@wolfpartners.com.au. We will respond within 30 days.
Complaints
If you have a concern about how we handled your information, email dave@wolfpartners.com.au and we will look into it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes
We may update this notice as our website changes. The date at the top shows when it was last updated.