All services

Website chat agents

Answer website visitors any time, and hand over when a person is needed.

An AI chat agent on your website that answers from the information you approve. It collects the details your team needs, saves every conversation to your CRM and knows when to pass the visitor to a person.

Step 1

Answer from approved information.

Prices, hours and policies come from the answers you sign off. If it is not in the approved information, the agent does not make it up.

Step 2

Answer routine questions any time.

Common questions like order status are answered from your records, day or night. Refunds, complaints and exceptions go to a person.

Step 3

Hand over to the right person.

When a visitor needs your team, the conversation is routed by your rules, with a short summary so they do not repeat themselves.

Step 4

Save every conversation.

Each chat lands in your CRM as one record, with the visitor's details and the follow-up tasks, so nothing lives only in a chat window.

Before we build

Start with the right information.

We check the tools, APIs, permissions, records and approval rules your workflow needs. Existing features come first. Scope, testing and support are agreed before implementation.

More services

Let’s talk about
your business.

Tell us where work gets held up. We will look at your tools and what could work better.

Get In Touch
Questions

A few useful answers.

What does Your Build AI actually do?

We become the AI layer behind your business. We connect the systems you already run on, give you AI that tells you what is going on across them, and set up AI that does the routine work, like follow-ups, bookings, bill matching and updates.

Will this work for my kind of business?

Yes. If your team works across several tools and spends time on admin, there is work we can take off them. Gyms, clinics, trades, salons, retailers and professional firms all share that pattern. We map out exactly what fits your business on the first call.

Do we have to replace our software?

No. We work around the tools you already use and connect them. Where something is genuinely missing, we build it to fit alongside what you have.

What does it cost?

It depends on what we build. We start with one workflow that is costing you time, scope it properly and give you a clear price before any work starts.

How soon will we see something working?

We start with one workflow rather than a big project, so you see it working early. We tell you the timing up front once we know your tools.

Will AI do things we have not approved?

No. You decide what it can read, what it can prepare and what needs a person to approve. Payments, record changes and outbound messages can always wait for your sign-off.

What happens after we get in touch?

We talk through your business, your tools and where work gets held up. If there is a good fit, you get a clear scope and price before anything is built.